398bet Terms and Conditions

398bet (hereinafter referred to as the "Platform", "we" or "us") operates an online betting and casino service for users in Bangladesh. These terms and conditions form a legal agreement between 398bet and its users ("you" or "member").

By visiting our website https://398bet.lat, registering, or using any of our services, you confirm that you have fully read, understood, and agreed to these terms. These terms are governed by the applicable laws of the People's Republic of Bangladesh.

If you disagree with any terms stated in this document, please refrain from using our platform and contact our support team for any questions.

2.1 Age Requirement

To register on and use 398bet, you must be at least 21 years of age. The platform is for users aged 21 and above only. Age verification may be required at the time of registration, and providing false information will result in account closure.

2.2 Registration Conditions

• Each individual may open only one account.
• All information provided during registration must be true, accurate, and up to date.
• Multiple accounts under the same person, address, or device are not permitted.
• This platform is intended for residents of or citizens of Bangladesh.
• We reserve the right to accept or reject any registration application.

2.3 Identity Verification (KYC)

We reserve the right to verify your National ID (NID) or passport before processing withdrawals or transactions above a certain amount. Withdrawals may be put on hold until KYC verification is complete.

3.1 Password and Security

You are fully responsible for the security of your 398bet account. Do not share your login details with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

3.2 Account Suspension or Closure

• We may suspend an account immediately in the event of a terms violation.
• You may also request account closure at any time.
• If an account is closed due to fraud or dishonest activity, the balance may be forfeited.

3.3 Inactive Accounts

If there is no login or transaction activity for 12 months or more, the account may be marked as inactive. Contact support to reactivate an inactive account.

4.1 Deposit Conditions

The minimum deposit amount on 398bet is ৳100. Accepted deposit methods are: bKash, Nagad, Rocket, and bank transfer. You must use a payment method registered in your own name when making a deposit.

• Minimum deposit: ৳100 (for each method).
• Deposits from third-party accounts are not accepted.
• Suspicious deposits may be delayed for verification.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours. Withdrawal requests are only accepted to the same payment method used for the deposit.

• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals will not be processed if bonus wagering requirements have not been met.
• Additional verification may be required in special circumstances.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. A wagering requirement of 15 times must be met to qualify for the bonus.

• Example: Deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000.
• Example: Deposit ৳32,000 and receive the maximum bonus of ৳15,000, giving a total balance of ৳47,000.
• Bonus balance cannot be withdrawn directly.

5.2 General Bonus Terms

• Each bonus offer has its own validity period and conditions — please read them before accepting an offer.
• More than one bonus cannot be active at the same time.
• Claiming bonuses from multiple accounts will result in both accounts being closed.
• We reserve the right to modify, suspend, or cancel any promotion.

5.3 VIP Program

The 398bet VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.5%), and Gold (up to 0.8%). You can move up to a higher tier through continued active play.

6.1 General Betting Rules

All bets and games on 398bet are conducted with real money. Once a bet is confirmed, it cannot be changed or cancelled. If a result is voided due to a technical error, the bet amount will be refunded.

• All games are conducted under fair play principles.
• Each game has its own rules — please read them before starting.
• For cricket, football, and other sports betting, the final result of the event is the deciding factor.
• If the internet connection is lost, the game result is saved on the server.

6.2 Maximum Bet Limits

We reserve the right to set a maximum limit on a single bet for any game or event. For unusually large bets, the account may be verified or the bet may be cancelled.

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Opening or operating multiple accounts.
• Using another person's account or allowing someone else to use your account.
• Placing artificial bets or colluding for the purpose of claiming bonus benefits.
• Using software, bots, or automated tools to operate games.
• Money laundering or using funds from illegal sources on the platform.
• Attempting to interfere with the platform's systems or security.
• Registering with a false identity or false information.

We are committed to protecting your personal information. 398bet uses SSL encryption technology to keep all data secure. To read our full privacy policy, see here.

• Your information is not sold or shared with third parties.
• Payment information is stored in encrypted form.
• Information may be provided to regulatory authorities when required by legal obligation.

398bet believes in responsible gaming. Gaming is entertainment — it is not a source of income. Do not bet beyond your means, and avoid the tendency to place more bets to recover losses.

• You may take a temporary or permanent break from your account.
• You may request that deposit or betting limits be set on your account.
• If you feel there is a problem, please request self-exclusion through support.

For more information on responsible gaming, please read our responsible gaming page.

To the maximum extent permitted by applicable law, 398bet is not liable for:

• Game losses caused by internet disconnection.
• Issues arising from software errors on your device.
• Unauthorized access to your account by a third party (if proper security measures are not followed).
• Events beyond our control (unforeseen circumstances, natural disasters, government directives).

Where our liability is established, it will be limited to the value of the relevant transaction.

398bet reserves the right to partially or fully amend these terms and conditions at any time. Continuing to use the platform after any changes will be taken as your agreement to the new terms.

• We will endeavour to notify you of significant changes via email or an in-account notice.
• The date of changes will be noted at the top of this page as "Last Updated".
• You are advised to check this page regularly.

If you have any questions or disputes regarding these terms and conditions, please contact us:

• 24/7 Live Chat — Get support directly in Bengali.
• Email: [email protected]

For dispute resolution, please first try to reach a solution through our support team. These terms are governed by the laws of Bangladesh and any legal disputes are subject to settlement in the appropriate courts of Bangladesh.